长沙U币支付流畅|【唯一TG:@heimifeng8】|长沙USDT到账速度✨谷歌搜索留痕排名,史上最强SEO技术,20年谷歌SEO经验大佬✨Why stores send so many emails, don't give free refills and make repairs hard : Planet Money : NPR

Planet Money complains. To learn.Sarah Gonzalez, photographed for NPR, 2 August 2025, in New York, NY. Photo by Mamadi Doumbouya for NPR.Headshot of James Sneed

Planet Money complains. To learn.

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Screenshot of Sarah Gonzalez' Inbox

Sarah Gonzalez

On today's show: we're ... venting.

We at Planet Money are an ensemble show – each with different curiosities and styles. But we recently realized many of us have something in common: We're annoyed consumers.

So we're going to get ranty ... but then try to understand the people annoying us. Like stingy coffee shops, manufacturers that don't design things for repair ... and stores that send way too many emails every day.

Along the way, we learn a very sad thing about satisfaction and the future of skilled labor in the U.S.

(Also, we should all just stop using umbrellas. They have negative consumption externalities. Come on people.)

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